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  • 11 Sep 2020 11:27 AM | Anonymous

    Canada’s Language Industry Association (AILIA) and La Asociación Argentina de Servicios Lingüísticos (AASL) are delighted to announce their new partnership.

    This strategic alliance will foster a culture of sharing best practice and market intelligence, as well as offering opportunities for collaboration between our respective members of both associations, said Robin Ayoub, President of AILIA.

    María José Alberto, President of AASL commented “The translation industry is about bridging, and this new partnership is another solid step that AASL and AILIA take towards that ultimate goal. We're pleased to start collaborating with AILIA in the promotion of this wonderful industry that allows us to connect in so many ways.”

    The agreement will allow both organizations to support each other through unique cross promotional offers, while providing their members with discounts to participate in each other’s events.

    Members will also have the opportunity of collaboration to drive additional value in their business through strategic initiatives, thus improving their outcome.

    AILIA and AASL are both committed to providing members with the clarity, guidance and direction they deserve to optimize the value in their business and achieve their goals.

  • 2 Jul 2020 1:13 PM | Anonymous

    AILIA is excited to announce that we have signed a partner agreement with the European Union of Associations of Translation Companies (EUATC). The agreement will allow both organizations to support each other through unique cross promotional events, member discounts, and much more.

    Speaking about the agreement, EUATC President Heike Leinhauser stated “Our strategic objective has been to develop productive agreements with other like-minded umbrella groups across the globe. I am delighted that our 24 national association members and, through them our 640 Network Members, now can turn to the Canadian association as a trust partner. We look forward to working with AILIA.”

    Click here for more information about this exciting new partnership.
  • 29 May 2020 2:47 PM | Anonymous

    2. Bilingual Web Search

    I met briefly with Jean-François Richard of Terminotix (LogiTermAlignFactorySynchroTerm) who showed me Bilingual Web Search, his new product. He's excited about it, and I wouldn't be surprised if some of you will like it as well. This is how it works: You enter a language combination in the web-based interface, choose one of the predefined websites or enter a new one with the language combination you need, and then enter the term you're looking for:


    With the example above, you'll get the following result:

    Clever, huh?

    Here are a couple of things to consider: There's a huge difference in the number of preconfigured websites for the different language combinations (English> French = a whole lot, English> Inuktitut = not so much -- i.e., nothing). Also, if you enter a new website to crawl and look for bilingual terminology, you'll succeed only if the structure of the website follows a clear pattern. And, of course, there's a limit on the language combinations presently available.

    As I said, though, Jean-François is excited about the product, so he wants to make it work for you. You can write to him at his email to let him know what language combinations you'd like and what websites you'd like to see preconfigured. Cost? Exactly as much as the usage of the tool: nothing.

    For more information on how you can receive the Tool Box Journal newsletter, visit the website.

  • 15 May 2020 9:00 AM | Anonymous

    May 13th 2020

    The Honorable Justin Trudeau

    Prime Minister of Canada

    Office of the Prime Minister

    80 Wellington St.

    Ottawa ON K1A 0A2

    Subject: The importance of bilingual communication laws

    Mr. Prime Minister,

    First, allow me to congratulate you on your wise leadership in guiding Canada through the COVID-19 crisis. Much like myself, all Canadians have become reliant on your daily updates and we listen attentively to your press conferences. I would like to congratulate you, and your team, on the excellent work and impressive accomplishments achieved during this difficult time.

    I am writing to you to discuss a hasty decision that was initially made by Health Canada to suspend the obligation of having bilingual labeling on various products that are used to combat COVID-19. During a press conference on April 28th, you mentioned that the reason for this decision was due to an apparent “lack of labour resources and the logistics that are not always available for the importing companies” also stating “we need to balance different vulnerabilities.”

    More recently, a news article ( confirms that Health Canada has “taken a step back” and reversed its decision, confirming that importers will have to adhere to proposed alternatives to provide bilingual information.

    On behalf of AILIA and its Canadian Language Service Providers, I still wanted to express how concerning it was to hear of such a decision, which in our view, posed a threat to public safety, with potential long-term implications to the health of the most vulnerable unilingual Canadians who may not understand or misinterpret the labels, their instructions and important hazard warnings.

    The message I want to leave with you, Mr. Prime Minister, is that our member companies (79 in total) employ thousands of professional translators, project managers, IT, AI and various other professionals all across the country, to support the language requirements of Canada. Since this pandemic started, and shortly after the stay at home order was announced, our industry immediately stepped up. Each company quickly sent all employees to work remotely, via secured networks, to ensure a safe working environment while maintaining optimal service levels for our clients, most notably the Government of Canada.

    Mr. Prime Minister, Canada’s language industry is here to support your efforts in helping our country through this pandemic. Put us to the test, in whatever capacity you deem necessary. We have the capacity, the skills and the know-how to help Health Canada, and any other client, meet their demanding mandates, without cutting corners. There is no need to sacrifice bilingual labeling for the sake of expediting products to market. We can absolutely help with go-to-market strategies, while ensuring timely delivery of all translations in any language. We even suggest expanding the list of languages for those domestic cleaning products which could have potential hazardous health risks to Canadians, who may not speak either official language. Simply put, we are here to help the Government of Canada and support your efforts.

    In conclusion, my letter today stems from our passion for our official Canadian languages. By working together, I strongly believe that we will come out of this crisis stronger and more united than ever. I thank you in advance for your time and consideration.

    With my sincere respect,

    Robin Ayoub

    President, AILIA

    (Association de l'industrie de la langue  – Language Industry Association)

    CC : Health Minister, Hon. Mrs Patricia A. Hajdu

    Public Services and Procurement Minister, Hon. Ms. Anita Anand

  • 24 Apr 2020 2:26 PM | Anonymous

    COSTA, Rute, Raquel SILVA and Maria Inês BATISTA. “Terminology, a discipline of interfaces”

    Terminology science, a subject characterised by its interdisciplinarity, is two-dimen-sional, linguistic and conceptual in nature. Any terminological work grounded in this two-dimensional nature must take these two dimensions into account, regardless of the methodological approach used – semasiological or onomasiological – for the ‘systematic collection, description, processing and presentation of concepts and their designations’ (ISO 1087: 2019, p.13). Whatever the approach, and at some point, the terminologist has to identify the term and the concept it designates (semasiology), or the concept and the term that designates it (onomasiology), where the textual definition renders the relationship between one and the other stable.

    Read the editorial here.

  • 24 Apr 2020 2:16 PM | Anonymous

    As machine translation technology continues to develop, the questions that remain are: how to harness the power of this technology with minimal risks and at the same time consider the impact it has on the society and the people involved in the process?

    Whether you are an MT evangelist or skeptic, this webinar offers a down-to-earth view on how far the technology has gotten as well as what it can mean for businesses and people today and in the future. While the future means change, it doesn’t have to be scary.

    The speakers will share practical tips on how to choose a path to introducing machine translation in an efficient and responsible way:

    1. Machine Translation in the Enterprise & Factor 1000, Chris Wendt (Microsoft)

    2. NMT Expectations and Fears, Andrew Jones (Nikon)

    Click below to join the live webinar and to receive the recording the next day.


  • 15 Apr 2020 11:52 AM | Anonymous

    The COVID-19 outbreak is a human tragedy with a growing impact on all our daily business operations. This may bring profound changes as well as maybe uncertainty for you.

    We are working closely with industry organizations and experts, continuously assessing the impact of this situation, to find the way forward to make it  through these difficult times.

    We will update you regularly with informational pieces, tips on the crisis response.

    Stay safe and healthy!

  • 12 Mar 2020 1:07 PM | Anonymous

    COVID-19 is top of mind for nearly everyone in the world, including

    our members and our collective clients. A number of translation firms are offering free services for coronavirus content, including some AILIA members - and the requests are coming in quickly. As language industry professionals, we are very lucky to be able to work remotely at times like these. But how do we stay connected securely if we are used to working in an office outside of the home? Here are a few tech tips for those who may have to work remotely for more than a few days.

    1. Make More Use of Microsoft Teams or Install Slack

    Slack is a communications tool that allows for easy collaboration on projects as well as water-cooler style chats. While Microsoft Office 365 has Teams, which can also be used as a collaborative team tool, Slack has less of a learning curve and can be made easily accessible to clients and subcontractors. Slack and Teams can act as a conduit for those small interactions that usually only take place in an office, such as quick questions or ideas about how to do something better. On Slack, you can also arrange various projects in different channels to keep everything organized and on-task.

    2. Secure Your Logins

    If staff or subcontractors/Freelancers are working remotely, there’s a chance they may have to work in a coffee shop or other public space where hackers are known to lurk. Consider forcing two-factor authentication for Microsoft, Google, and other important account sign-ons to protect your company data. Two-factor authentication requires both the password that you are used to providing and another piece of data, which is usually an SMS code texted to the user’s phone. Physical devices, such as USB dongles, can also be used as the second piece of identification and are more secure than using an SMS code.

    3. Upgrade Legacy Systems

    If there are systems or programs that you absolutely can’t work remotely with, now is the time you will find out about them. Consider upgrading them to cloud solutions that you can work with outside of the office.

    4. Make Sure Your Employees Can Be Productive and Recognized

    High performers may be concerned that their work may not be noticed, and some people may not thrive outside of an office because there are too many distractions at home. Make sure to keep in touch with everyone through weekly phone calls and/or video chats, and offer to solve any issues you can solve for employees working from home, technological or otherwise. It’s easy to see the volume of work being produced, and you will likely notice if anyone’s usual volume goes down and you can address it with them directly. There are also non-invasive monitoring programs, such as Prodoscore, Teramind and Time Doctor if you feel they are necessary.

    On behalf of AILIA we encourage our members, their staff and families to use health precautions, stay safe, we will get through this together, if you have any questions or if you would like to chat about a specific situation don’t hesitate to let us know.


    Robin Ayoub


  • 10 Mar 2020 5:53 PM | Anonymous

    Maryse Benhoff on the importance of standards for quality language translations

    At Capacity Podcast with Jacob Monash

    We talk about the importance of structure and standards to translation workflows, how ISO has been instrumental in helping the translation industry self-regulate worldwide, and how Maryse and her team have coded their own translation ERP (Enterprise Resource Planning) system. 

    Jump ahead to the following times if you’re interested in a specific topic:

    1:42 - The history of BG Communications

    7:41 - What is ISO?

    15:49 - How BG Communications coded their own translation tool

    And as always, you can reach me at
  • 10 Mar 2020 9:19 AM | Anonymous

    Archibald to chair ISO committee on terminology and language coding
    Ottawa, March 3, 2020

    The Standards Council of Canada, the Canadian arm of the International Organization for Standardization (ISO), has appointed James Archibald as Chair of the ISO/TC 37/SC 2 mirror committee on Terminology workflow and language coding. Dr. Archibald is also the vice chair of ISO/TC 37 whose work focuses on language and terminology. 

    Archibald currently teaches translation at McGill University. In addition to his teaching and research, he is a member of the Conseil supérieur de la langue française and the Office des professions du Québec.

    The ISO committee’s work focuses on the standardization of resources, technologies and services related to terminology, translation, interpreting and other language-based activities in today’s multilingual information society.

    ISO/TC 37 has published internationally recognized standards on a variety of translation-related issues including terminology workflow and language coding, management of terminology resources and language resource management as well as translation related technologies.

    Dr. Archibald joins other members from thirty-four different countries in North, Central and South America, Europe, Africa, Asia and the Middle East. Committee members are currently working on the development of 24 new standards in translation and terminology management. The effect will be to improve multilingual communication in today’s highly interdependent and interconnected world.

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